Where are Floating Kneads’ Vessels Located?
We have multiple Baltimore locations from which you can embark on your private dockside or open water experience, including Canton, Fells Point, Inner Harbor, and Baltimore Peninsula waterfronts. We also curate Be Well Voyages in the U.S. and internationally. Keep up with us on our social pages to see the latest experiences on offer.
What Vessels are in your Fleet?
Our current fleet includes houseboats and pontoon boats.
How Do I Prepare for my Experience?
Please arrive 10 minutes prior to your booking. If you are receiving a massage, please come showered / bathed. We provide robes and towels for these treatments. If you are treating yourself to our open water experiences and are highly sensitive to motion, we recommend using Dramamine or a Relief Band for added comfort.
Can I Bring Food / Drinks?
Outside food and drinks are allowed with the exception of red drinks and foods and bananas (bad luck on boats!).
Prefer that the we take the food and drink coordination off your plate? Floating Kneads offers catering. Select this option on our Services page as an add-on. Final price is based on selections.
All guests should drink responsibly and dispose of trash in the provided bins. Littering in the water or on marina property is strictly prohibited. We thank you for helping us maintain the tranquility of our spaces and protect the waters that host us.
Are Tips and Tax Included in the Listed Rates?
Gratuity/tip for contracted captains and treatment providers are not included and can be provided directly to them via cash or electronic payment options. All tips are greatly appreciated.
How Many People are Allowed?
Capacity varies by vessel type and size and the experience. See capacities on our Services page.
Are there Bathrooms?
Our houseboat option is equipped with a bathroom (head), but we encourage all guests to use an on-land bathroom prior to boarding because they are more spacious, easier to access, and have stronger plumbing lines compared to boats.
Are the Vessels Accessible?
All guests should be physically able to maneuver around a boat which may require walking on uneven surfaces or up / down steps. Please call to discuss your accessibility needs and how best we can accommodate them.
Are Children Allowed?
For the most relaxing experience for all, the minimum age is 13. Guests between the ages of 13 and 17 must be accompanied by an adult over the age of 21.
Are Pets Allowed?
For the most relaxing experience for all and health and safety reasons, pets are not allowed.
Can I Use Health Insurance for my Treatments?
If you are suffering from ongoing pain, massage therapy may be an underutilized or missing and important component of a comprehensive treatment plan. Depending on your current health insurance or employee benefit plan, it’s possible for services to be covered in full or in part. Please contact your provider to verify how your plan compensates you for these services.
We recommend asking these questions to your provider when discussing your benefits:
Does my health insurance plan include massage benefits?
Do I have a deductible? If so, what is it and have I met it yet?
Does my plan limit how many massage treatments per calendar year I can have? If so, what is the limit?
Do I need written approval / a referral from my primary care physician or a specific diagnosis in order for massage services to be covered?
Does Floating Kneads Offer Discounts?
We are proud to offer a first-time visit discount of 15% for veterans, federal workers (including members of the military), first responders, educators, and healthcare workers. Email relax@floatingkneads.com with a valid employee ID to redeem and before making your booking. The name on the ID must match the name on the payment method.
We offer ongoing discounts on experiences and treatments for our Boat Club members.
What Forms of Payment Does Floating Kneads Accept?
We take a 50% deposit for all services and accept all major credit / debit cards and PayPal transfers. The balance is then charged to the card on file the day prior to your booking. You also have the option to pay in full when booking. Please see our cancellation policy below.
What is Floating Kneads’ Cancellation Policy?
If you are unable to keep your booking, please make sure to cancel at least three days (72 hours) beforehand to receive a full refund. Cancellations between 72 hours and 24 hours of the booking will forfeit their 50% deposit. Cancellations made within 24 hours of the booking will be charged the full amount.
What is Floating Kneads’ Inclement Weather Policy?
Our guests’ well-being and safety are our priority concern. We monitor all marine weather and local forecasts for both rain and wind levels. If the weather is unsafe for an enjoyable experience, guests will be contacted the day prior and provided an opportunity to reschedule.
What if I Have More Questions?
Contact us directly at (844) 727-BOAT (2628) or relax@floatingkneads.com.
