FAQs
Where are Floating Kneads’ Be Well Boats Located?
We have multiple Baltimore locations from which you can enjoy and embark on your private Be Well Boat experience. These include Canton, Inner Harbor, Baltimore Peninsula (Nick’s Fish House), and Middle River waterfronts. We also curate Be Well Voyages across the U.S. and internationally. Keep up with us on our social pages to see the latest experiences on offer.
What Vessels are in your Fleet?
We have a range of options to meet your kneads. Our current Baltimore region fleet includes houseboats, pontoons and center and side console cruisers. For our Be Well Voyages, we have access to catamarans, sail boats, tiki boats and range of other vessels.
How Do I Prepare for My Be Well Boat Experience?
Please arrive to your booked Be Well Boat 10 minutes prior to your scheduled service. If you are receiving a massage, please come showered / bathed. We provide robes and towels for these treatments.
If you are treating yourself to our open water experiences and are highly sensitive to motion, we recommend using Dramamine or a Relief Band for added comfort.
Guests enjoying beach experiences should bring a swim suit, sun protection (hats, glasses, sunscreen, etc.), beach towels and whatever else may enhance their experience.
Can I Bring Food / Drinks on Be Well Boats?
Outside food and drinks are allowed. Note that our experiences include one (1) charcuterie board.
Prefer that the we take the food and drink coordination off your plate? Floating Kneads offers catering and a private chef. Select this option on our Services page as an add-on. Final price is based on selections.
All guests should drink responsibly and dispose of trash in the provided trash bins. Littering in the water or on marina property is strictly prohibited. We thank you for helping us maintain the tranquility of our Be Well Boats and protect the waters that host us.
Are Tips and Tax Included in the Listed Rates?
Gratuity/tip for contracted Be Well Boat captains and contracted treatment providers are not included and can be provided directly to them at your discretion via mobile payment options. All tips are greatly appreciated.
How Long Can I Stay on a Be Well Boat for my Dockside Treatments?
To ensure you have time to relax on your private Be Well Boat after your treatment and before you re-enter the world of land, our 60-minute services include 90 minutes of boat time, and 90-minute services include 120 minutes. Use that extra 30 minutes to relax and soak up the sun and views.
Knead more Time? You can extend your stay for $100 per/hour of extra docked boat time. Book directly on our Services page.
How Many People are Allowed on the Be Well Boats?
Our Be Well Boats can accommodate up to six (6) guests, depending on the experience. See capacities on our Services page.
Are there Bathrooms/Showers on Be Well Boats?
Some of our vessels are equipped with toilets and showers, but we encourage all guests to use the marina bathrooms prior to boarding the Be Well Boats as they are more spacious and have stronger plumbing lines.
Are the Be Well Boats Accessible?
All guests should be physically able to maneuver around a boat and marina which may require walking on uneven surfaces to reach the boat slips and walking up / down steps to access the boats and while inside them.
Are Children Allowed on Be Well Boats?
For the most relaxing experience for all, the minimum age for guests is 13. Guests between the ages of 13 and 17 must be accompanied by an adult over the age of 21.
Are Pets Allowed on Be Well Boats?
For the most relaxing experience for all and health and safety reasons, pets are not allowed.
Can I Use Health Insurance for Be Well Boat Treatments?
If you are suffering from ongoing pain, massage therapy may be an underutilized or missing and important component of a comprehensive treatment plan. Depending on your current health insurance or employee benefit plan, it’s possible for services to be covered in full or in part. Please contact your provider to verify how your plan compensates you for these services.
We recommend asking these questions to your provider when discussing your benefits:
Does my health insurance plan include massage benefits?
Do I have a deductible? If so, what is it and have I met it yet?
Does my plan limit how many massage treatments per calendar year I can have? If so, what is the limit?
Do I need written approval / a referral from my primary care physician or a specific diagnosis in order for massage services to be covered?
Does Floating Kneads Offer Discounts?
We are proud to offer a first-time visit discount of 15% for veterans, federal workers (including members of the military), first responders, educators, and healthcare workers. Email relax@floatingkneads.com with a valid employee ID to redeem and before making your booking. The name on the ID must match the name on the payment method.
We offer ongoing discounts on experiences and treatments for Be Well Boat Club members who also enjoy access to our members-only overnight Be Well Boat Stays.
What Forms of Payment Does Floating Kneads Accept?
We take a 50% deposit for all services and accept all major credit / debit cards. The balance is then charged to the card on file the day prior to your Be Well Boat booking. Please see our cancellation policy below.
What is Floating Kneads’ Cancellation Policy?
If you are unable to keep your Be Well Boat booking, please make sure to cancel at least three days (72 hours) beforehand to receive a full refund. Cancellations between 72 hours and 24 hours of the booking will forfeit their 50% deposit. Cancellations made within 24 hours of the booking will be charged the full amount.
What is Floating Kneads’ Inclement Weather Policy?
Our guests’ well-being and safety are our main concerns. We monitor all marine weather and local forecasts. If the weather is not safe for an experience, guests will be contacted the day prior and provided an opportunity to reschedule.
What if I Have More Questions?
Contact us directly at (844) 727-BOAT or relax@floatingkneads.com.